At Raghuvir Corporation, we want you to be completely satisfied with your purchase. However, we understand that sometimes things don't go as planned. This policy outlines the conditions under which you may return your Raghuvir Corporation product for a refund or exchange.

Eligibility for Return:

• You may return most new, unused, and unopened Raghuvir Corporation products within 7 days of delivery for a full refund.
• Products must be returned in their original packaging with all manuals, warranty cards, and accessories included.
• We cannot accept returns for used, installed, or custom-made products.

Return Process:

1. To initiate a return, please contact our Customer Service team at +91-9925001171 or hanslighting@gmail.com within the return window.
2. A customer service representative will provide you with a Return Merchandise Authorization (RMA) number and instructions on how to return your product.
3. You are responsible for securely packaging your return and shipping it back to Raghuvir Corporation. We recommend using a trackable shipping service with insurance.
4. Once we receive your returned product and verify its condition, we will process your refund within 10-15 business days. The refund will be issued to the original method of payment used for the purchase.

Return Exceptions:

• As mentioned previously, used, installed, or custom-made products are not eligible for return.
• Any product that is not returned in its original packaging or is missing components may be subject to a restocking fee.
• We cannot accept returns for products damaged due to misuse, negligence, or improper installation.

Exchanges:

If you wish to exchange your Raghuvir Corporation product for a different item, please follow the return process outlined above. Once we receive your returned product and process your refund, you can place a new order for the desired item.

Customer Satisfaction Guarantee:

We are committed to providing our customers with the highest quality products and exceptional service. If you have any questions or concerns about your order, please don't hesitate to contact us.

GST Information:

Name: Raghuvir Corporation

Address: D-106, Avishkar complex, OLD PADRA ROAD, Vadodara, Gujarat, 390015